The Program of the Technobank Conference includes, but is not limited to:


  • Artificial Intelligence (AI)
  • Internet of Things (IoT)
  • Business Continuity Management (BCM) – Business
  • Continuity Planning (BCP) and Disaster Recovery (DR)
  • Business process management
  • Cloud Computing
  • Social Networks
  • Data Centers
  • Fifth generation mobile phoning (5G)
  • Mobile Applications in Business
  • Risk management and Collections
  • Identity and Access Management systems
  • Customer Relationship Management (CRM) and Contact Center (CC) technologies
  • Digital Archiving and Document Management Systems
  • ICT Security aspects in Banks
  • Secure document
  • PSD2
  • GDPR
  • Security
  • Standardizations in the Banks operations (ISO/IEC 27001)
  • New ideas for identification and authentication of Bank customers – Possible use of biometrics
  • Solution against Identity Theft
  • HR – Human Resource
  • Modern ICT banking infrastructure
  • News in Payment and Operations technologies
  • Physical and Technical Security in Banking environment new solutions
  • Insurance services
  • Business Intelligence (BI) and Management Information Systems (MIS)
  • New aspects of home banking and e-banking systems
  • Credit Bureaus
  • Other innovative banking solutions and best practice examples


  • EMV and non-EMV contact and contactless payment technologies
  • Contactless POS terminals
  • NFC (Near Field Communications) payment technologies
  • Mobile Banking and Mobile Payment systems
  • Multi-application payment card systems
  • Loyalty, Gift and Picture cards
  • CAP and DPA EMV dynamic password systems
  • CAP/DPA connected/unconnected card readers
  • Access Control Server 3D secure systems – inhouse or outsource?
  • Some aspects of EMV migration
  • Card processing issues
  • Card personalization and production issues
  • Instant issuance systems
  • Payment card security issues
  • PCI (Payment Card Industry) security standard issues
  • E-commerce systems
  • 3D Security system for secure standard e-commerce systems
  • New payment applications
  • New aspects in POS and ATM technologies
  • SEPA Framework
  • E-purse and loyalty schemes
  • Fraud prevention and risk management
  • Regional co-operation between banks and other financial institutions
  • Specifics of the regional market – threats and opportunities


  • IT Security strategy
  • IT & users – new IT devices that are not corporative, mobility, tablets – from the point of security
  • Applying & security solutions implementation
  • Nowadays Cyber threats, evolution, challenges, protection
  • Virtual surrounding security – differences and challenges compared to classic systems
  • Cloud security – security in the cloud and out
  • Consciousness about security in Serbia (Case Studies)
  • Security from the point of view of security expert
  • Security from the point of view of security user
  • Security from the point of view of security hacker
  • Solutions against identity theft


During the Technobank, the Organizer will host round table discussions covering latest industry trends.


The Exhibition will be held alongside the main Conference sessions. Participants will have access to the exhibition area throughout the Conference. For sponsorship and exhibition opportunities, please Contact Us.



Hotel Crowne Plaza, Beograd 


The official Conference languages are Serbian and English. The Organizer provides simultaneous translation.


Hotel Crowne Plaza Vladimira Popovića 10, 11070 Belgrade

The Organizer retains the right to change the Conference schedule without prior notice.