Schedule

Agenda for 2025 is under preparation.

Agenda for 2024

Floor Plan Technobank 2024
Presentations 2024
Wednesday, April 17th
08:30 Check-in (visitors registration)
08:30 23rd Technobank Welcome Cocktail & Breakfast
Coffee powered by Nespresso
Location: Mezzanine (Exhibition floor)
09:00 TECHNOBANK 2024 Programme Committee address
09:05 OPENING ADDRESS:
MINISTRY OF INFORMATION AND TELECOMMUNICATIONS
Dr. Mihailo Jovanović, Minister, Ministry of Information and Telecommunications
09:30 PAYTEN: GENERAL SPONSOR's address
Nenad Subotić, Group Sales Director, Payten
09:35 KEYNOTE SPEAKER
“Navigating the Digital Frontier: Retail Banking Evolution in the Age of AI”
Marko Derča, Managing Partner, Kearney SEE

Content:
Mapping the Retail Banking Landscape: Key trends from the Retail Banking Radar, highlighting the shift towards omnichannel banking and the growing role of AI. 
The Omnichannel Imperative: Importance of providing a seamless customer experience across all channels and strategies for integrating traditional and online channels. 
The Rise of AI in Retail Banking: How AI is being used in various aspects of banking and potential benefits and challenges of AI implementation.
Showcase successful example of how other banks are embracing omnichannel banking and AI.
09:50
ROUND TABLE I (Panel)
“Soft POS vs. Traditional POS vs. Android POS”
Moderator: Dušanka Tišma, Senior Project Manager, Payten
Participants:
  • Dragoljub Jovković, IT Director, Delhaize Ahold Srbija
  • Aleksandar Atanasovski, Group Function expert advisor NLB Group
  • Andrei Stoian, Director Payments & Cash Management, Global Transaction Banking, BRD
10:30 PLATINUM SPONSOR: NCR ATLEOS
“Scale your success with scalable recycler”
Fiona Page, Product Management Director, NCR Atleos
10:50 PLATINUM SPONSOR: ALGOTECH
“Redefining Banking Experiences: The Power of Conversational AI”
Maryan Kondratyuk, Omilia
11:05 PLATINUM SPONSOR: TEMENOS
“Temenos Digital Transformation – Front to Back”
Georgia Papageorgiou, Regional Business Solutions Director, Temenos
11:20 PLATINUM SPONSOR: MUEHLBAUER
“Embossing - game over ?”
Paul Fat, Technical Expert, Muehlbauer
11:35 PLATINUM SPONSOR: NEXI
“Payment Excellence: Nexi’s Modular POS Ecosystem for Seamless Transactions and Merchant Success”
Juraj Chomo, Director - Sales and Business Solutions, Nexi Central Europe
11:50 PLATINUM SPONSOR: Orion Innovation
“Transform Modernize & Simplify”
Suchen Janjale, Head of Financial Services, Europe, Orion Innovation
12:05 GOLD EXHIBITOR: BACKBASE
“How to speed up your progressive modernization journey”
Mohamad Khalili - Head of CEE, Backbase
12:20 23rd Technobank Networking Coffee Break & Snacks
Coffee powered by Nespresso
Location: Mezzanine (Exhibition floor)
12:35 GENERAL SPONSOR: PAYTEN
“ChipCard, 20 Years of Excellence in Payments”
Olja Dakić, ChipCard Group Business Development Manager – Processing
12:50 INSA INVESTMENT SOFTWARE
“Modern capital management with artificial intelligence”
Bernardin Katić, CEO, Insa Investment Software AG
13:05 RAKUTEN VIBER
“Safety in numbers: 7 reasons for banks and financial institutions to trust digital communication”
Kostadinov Konstantin, Sr. Sales Director CEE & CIS at Rakuten Viber
13:20 MULTICOM
“Reward programs in banking and a solution for managing loyalty programs”
Mirela Kenfelj, Head of Products, Erste Card Club
Zoran Vujčić, Director, Multicom
13:35 INFOBIP
“The first live GenAI ChatGPT assistant in the European finance sector - LAQO case study”
Ivan Bimbi, Head of digital strategy and processes, Laqo osiguranje
Ela Naranđa, BFSI Industry Marketing Manager, Infobip
13:50 INCEPTION
“Innovations in the digital landscape: How electronic signature is transforming digital channels”
Branko Graovac, Inception
14:05 ROUND TABLE II (Panel)
“Navigating the digital banking landscape: trends and insights in the region”
Moderator: Branko Milikić, Director of Business Development, Halcom
Participants:
  • Hasan Hasić, Član Uprave ASA Banke
  • Danijela Vukoslavović, Member of the Management Board, CMO, Addiko Bank AD Podgorica
  • Tolga Yurteri, Head of Digital, Agri Europe Cyprus
  • Zhaneta Pllaka, Manager, Strategy and Innovation Department, OTP Bank Albania
14:45 ENFINT
“Intelligent and personalized GenAI Banking Assistant that understands customers”
Vitalii Grechachin, Lead Data Scientist, Enfint
15:00 UHURA SOLUTIONS
“Uhura Solutions: AI in Banking Industry”
Mladen Marković, CIO & Co-founder, Uhura Solutions
15:15 HRC
“Hibis by HRC - saving money by investing smart”
Vanja Jošt, Director of HRC d.o.o.
15:30 EURONOVATE GROUP
“E-signatures and eKYC: the evolving trends in the modern banking era”
Gabriele Memeti, Head of Sales – International, Euronovate Group
15:45 ASCENSIO SYSTEMS (ONLYOFFICE)
“Office software for banking industry: How to choose a suitable solution addressing the today's challenges”
Petar Zivanov, Sales Manager, Ascensio Systems d.o.o. Beograd (ONLYOFFICE)
16:00 23rd Technobank Lunch Break
Location: Dining Room Restaurant (Ground floor)
Note: Available with Lunch voucher only
16:45 CLOSING OF THE FIRST CONFERENCE DAY
Thursday, April 18
09:00 23rd Technobank Welcome Cocktail & Breakfast
Coffee powered by Nespresso
Location: Mezzanine (Exhibition floor)
09:15 SYNVERSO
“Nexios: Omni-channel contact center platform”
Dalibor Franjić, CEO, SYNVERSO
Tihomir Culjaga, CTO, SYNVERSO
09:30
ROUND TABLE III (Panel)
“Digital factory one year later”
Moderator: Slobodan Marković, Digital Advisor, UNDP
Participants:
  • Nenad Bungin, director of Multichannel Management Directorate, OTP banka Srbija
  • Milan Pištalo, Sales & Operations Director, NF Innova
10:15 PLATINUM SPONSOR: PRINTEC in collaboration with INETCO
“The Evolving Cyber-fraud Threats to Payments-Are you Ready?”
Carlos Larrañaga, Business Development Manager – LATAM and Europe, INETCO
10:30 PLATINUM SPONSOR: ALGOTECH
“Implementation of the system for managing documents and workflows on the Hyland OnBase platform in 3BANKA AD”
Srboslav Racić, IT Operations Manager, 3Banka ad
Predrag Živić, Senior System Architect, Algotech
10:45 PLATINUM SPONSOR: NEXI
“Unlocking the Future: The Power of Digital Cards”
Pavel Lietava, Senior Business Architect, Nexi Central Europe
11:00 LOGATE
“Dealing with (Un)happy customers in 2024”
Jevrosima Zogović, Head of Sales, Logate
Marina Žarković, Head of Contact Center, Crnogorska Komercijalna Banka
Vojin Šćepanović, Head of Customer care and Customer Experience Department, Crnogorska Komercijalna Banka
11:15 TRANSACTION SYSTEMS
“From POS to POI: The transformation of payment devices to customer interaction points”
Panos Chalkias, CEO, Central, South and East Europe, Transaction Systems
11:35 BLINKING
“AI - A Key Player and Potential Threat in Remote Identification”
Miloš Milovanović, COO, Blinking
11:50 23rd Technobank Networking Coffee Break & Snacks
Coffee powered by Nespresso
Location: Mezzanine (Exhibition floor)
12:05 ROUND TABLE IV (Panel)
“Overview of ATM security in Serbia and the Region”
Moderator: Milan Stojić, Group Service Coordinator ATM/POS, Payten
Participants:
  • Miloš Kilibarda, Chief Security Officer, UniCredit Bank
  • Zlatko Kirkov, Head of Antifraud Department, OTP banka
  • Vladan Veselinović, Head of Physical security, Banca Intesa
12:45 TIS GROUP
"AI-Driven Transformation: TIS.AI Redefines Banking Interactions for the new Digital Age"
Josip Kustić, TIS Group
13:00 COMTRADE SYSTEM INTEGRATION
“Banking in the Fast Lane: Real-Time Data for Customer Excellence”
Radenko Baković, Business Development Manager, Comtrade System Integration
13:15 SETCCE
"NLB Group digital journey with BetrSign (e-signature) cloud service"
Tadej Drmaž, Business development representative, SETCCE
Igor Marinković, Project Manager, NLB DigIT
13:30 EIM
“Open Text Aviator - AI in Content Management and EIM Solutions”
Zlatko Dubljanin, EIM
14:00 SBS – SERBIAN BUSINESS SYSTEMS
“Euforija - software for rating legal entities”
Goran Knežević, CEO, FOR – Financial Consulting
14:15 SOLUMA
“Application of modern technology in processing financial statements in practice”
Dušan Spajzar, CEO, Soluma
14:30 HUAWEI
“Banking Beyond Borders: Huawei's Impact on Financial Innovation”
Jelena Milošević, Enterprise Account Manager, Huawei
14:45 GENERAL SPONSOR: PAYTEN
“Application of Generative AI in the Enterprise Segment”
Darko Marjanović, General Manager, Things Solver - member of ASEE
15:00 MQ Soft
“Innovations in Banking: Navigating Towards Antifragility in Software Development”
Jovan Djakovic, CTO, MQ Soft
15:15 AMBITICO
“From HR to HAIR (Human and AI Resource Management)”
Ivanka Novaković, AMBITICO Founder and CEO
15:30 23rd Technobank Lunch Break
Location: Dining Room Restaurant (Ground floor)
Note: Available with Lunch voucher only
16:15 CLOSING OF THE CONFERENCE

WELCOME TO TECHNOBANK 2024

Organizers retain the right to change the Conference schedule without prior notice.

PRESENTATIONS 2024

Wednesday, April 17th, 2024

Thursday, April 18th, 2024