Agenda for 2026
| Wednesday, March 25th | |
| 08:30 | Check-in (visitors registration) |
| 08:30 | 25th Technobank's Hospitality & Refreshments Location: Mezzanine (Exhibition floor) |
| 09:00 | 25th Technobank Organizing and Programme Committee Address |
| 09:25 | OPENING ADDRESS: ASSOCIATION OF SERBIAN BANKS Dragan Nenić, Business Development Specialist, Association of Serbian Banks |
| 09:40 | GENERAL SPONSOR ADDRESS - PAYTEN Branislav Popović, Sales Manager |
| 09:45 | KEYNOTE SPEAKER The End of Lazy Profit: What Is the Future of Retail Banking Branko Žibret, Partner & Managing Director, A.T. Kearney Abstract: As rates fall, net interest income stops doing the heavy lifting, forcing retail banks to win growth the hard way. At the same time, instant-payments mandates, DORA-driven cyber obligations, open-finance (FIDA) and industrialized fraud are turning “business as usual” into a real-time risk sport. |
| 10:00 | GENERAL SPONSOR - PAYTEN How Close Can Payments Get to Merchants? Mirko Kiso, Business Line Manager, Payten |
| 10:15 | TECHNOBANK BANKING TECHNOLOGY AWARDS Banking Technology Award “Miša Mirković” |
| 10:20 | PLATINUM SPONSOR - PRINTEC Next-generation payment processing: enabling real-time, scalable and secure card payments Viorel Marculescu, Group Product Manager, Printec |
| 10:35 | PLATINUM SPONSOR - MASTERWORK AUTOMODULES Intelligent Cash management in Digital era Miroslav Vraneš, Business Development Director SEE, Masterwork Automodules |
| 10:50 | PLATINUM SPONSOR - NEXI GROUP The Age of Agentic Commerce - A New Era of AI-Driven Shopping & Payments Joonas Loueranta, Senior Director, AI & Agentic Commerce, Nexi Group |
| 11:05 | PLATINUM SPONSOR - MUEHLBAUER Mühlbauer: The Evolution of Personalization in the Banking Sector Aleksandra Petrovic, Regional Sales Manager, Mühlbauer |
| 11:20 | 25th Technobank Networking Coffee & Snacks Location: Mezzanine (Exhibition floor) |
| 11:40 | GENERAL SPONSOR - PAYTEN ATM, Go With the Flow! Milan Beljin, Account Manager, Payten |
| 11:55 | GOLD SPONSOR - VIVEX GROUP Optimizing Cash Management through Digitalization and Automation Nemanja Jovanović, CTO, Vivex Group |
| 12:10 | CEO FIRESIDE CHAT The New Physics of Banking: How speed, specialization, and AI redefined the barrier to entry Moderator: • Boris Vujičić, Managing Partner, Black Pine Executive Consulting Guest: • Lav Odorović, CEO and co-founder, Relio AG |
| 12:45 | GOLD SPONSOR - NATECH BANKING SOLUTIONS The TIPS Countdown: Real-Time AML for Instant Payments Dr. Miodrag Džodžo, Regional Director Balkans, Natech Banking Solutions Abstract: With the rollout of TIPS and SEPA Instant across the region, banks are entering a new reality where transactions are processed in seconds, leaving no room for delayed or batch-based compliance controls. Instant payments require real-time AML screening, fraud detection, and decision-making without disrupting customer experience. This session explores how banks can adapt their AML frameworks to meet regulatory expectations, manage operational risk, and ensure secure instant payment processing while maintaining speed, accuracy, and full compliance. |
| 13:00 | PRIME SPONSOR - SOLANTEQ Building a Digital Product Layer on Top of Core and Processing Maria Samryakova, Business Development Manager, Solanteq |
| 13:15 | GOLD SPONSOR - HALCOM Banking Wherever Your Clients Are Filip Karadžić, Product Manager, Halcom |
| 13:30 | PRIME SPONSOR - IMAVES Building Operational Resilience: How Modern Service Management Supports DORA Compliance in the Financial Sector Zoran Habijan, CTO & Service Management consultant, Imaves |
| 13:45 | PRIME SPONSOR - ALEF DISTRIBUCIJA ADRIA Trust Gateway: The Next Generation of Digital Onboarding and Security — Without Touching the Core Banking System Marko Milošević, Solution Engineer – Infrastructure & Security, ALEF Distribucija Adria |
| 14:00 | RAKUTEN VIBER From Chat to Transaction: The Data Behind Conversational Banking Nikos Syrios, Senior Advertising Sales Manager CEE at Rakuten Viber |
| 14:15 | 25th Technobank Networking Coffee Break Location: Mezzanine (Exhibition floor) |
| 14:35 | PRIME SPONZOR - EURONET Dandelion Payments the largest real-time, cross-border payments network in the world Rok Dolinsek, Regional Manager, Ria Money Transfer |
| 14:50 | COMTRADE SYSTEM INTEGRATION Finance Today: Plan in Weeks, Not Months Bogdan Jelić, Business Development Manager, Comtrade System Integration |
| 15:05 | SETCCE From Trust to Practice: Digitalizing Finance with E-Signatures Through the Lens of User Experience Aljoša Jerman Blažič, CEO, SETCCE |
| 15:20 | SPARK ANALYTICS Data Masking Unmasked: What’s Behind Data Protection? Đorđe Parović, Technical Director & Partner, Spark Analytics |
| 15:35 | Lunch Break Location: Dining Room Restaurant (Ground floor) Note: Available with Lunch voucher only. |
| 16:20 | CLOSING OF THE FIRST CONFERENCE DAY |
| Thursday, March 26th | |
| 09:00 | 25th Technobank's Hospitality & Refreshments Location: Mezzanine (Exhibition floor) |
| 09:30 | GUEST SPEAKER When Innovation Becomes Everyone’s Job: Innovation as a Leadership Mindset in Financial Services Ludwig Mallia, Head of Innovation, Bank Of Valletta - Malta |
| 09:45 | PANEL (powered by Payten) Acquiring Market Trends Moderator: • Dušanka Tišma, Account Manager, Payten Guests: • Ljiljana Ahmetović, CEO, Shoppster • Jelena Sekulović, Direktor sektora za platne kartice i digitalno bankarstvo, Banka Poštanska Štedionica a.d. Beograd • Rada Savić, Head of Global Transactional Banking Directorate OTP • Sanja Lakić, Rukovodilac Odjeljenja za razvoj digitalnih kanala NLB Banja Luka |
| 10:30 | PLATINUM SPONSOR - NCR ATLEOS From hype to human value: Crafting the next generation of retail self-service banking Neill Harris, Product Marketing Director, NCR Atleos Abstract: • As AI shifts from experimental to table stakes, retail banking faces an urgent challenge: distinguishing meaningful innovation from noise. This session explores how financial institutions (FIs) can move beyond theory to create tangible, customer-led experiences that deliver real value. • We’ll examine the evolving dynamics of branches, digital channels, security and compliance pressures, and supplier ecosystems—highlighting where the industry must strike the right balance to progress responsibly. • Through real-world examples and forward-looking insights, the session unpacks how FIs can lead with self-service, apply AI with purpose, and deliver secure, efficient and sustainable services across every touchpoint—from branch and ATM to the digital ecosystem. |
| 10:45 | PLATINUM SPONSOR - MASTERWORK AUTOMODULES Solutions for cash management transformation Miroslav Vraneš, Business Development Director SEE, Masterwork Automodules |
| 11:00 | PLATINUM SPONZOR - NEXI GROUP Nexi MyDispute: Protecting Revenue. Elevating Experience Narendra Varadarajulu, Mid Senior Product Manager in Payments Business, Nexi Group |
| 11:15 | PRIME SPONSOR - TRANSACTION SYSTEMS From Evolution to Execution: Modern Infrastructure for Next-Level Retail Payments Panos Chalkias, C.E.O., Central, South and East Europe, Transaction Systems |
| 11:35 | PRIME SPONSOR - IMAVES MIRA Solution for Risk Management Support Zoran Sikora, Risk Management Advisor, Next Invest |
| 11:50 | 25th Technobank Networking Coffee Break Location: Mezzanine (Exhibition floor) |
| 12:10 | PANEL (powered by BLINKING) Transformation of Banking Products through Remote Contracting Moderator: • Miloš Milovanović, Co founder and COO, Blinking Guests: • Milka Čađo, Director of Product and Customer Relationship Management Division, Addiko Bank • Aleksandar Smiljković, Chief Innovation Officer, Raiffeisen Bank • Nataša Katanić, Head of Normative Activities Division at National Bank of Serbia • Milica Stanković, Supervisor for Special Supervision at National Bank of Serbia • Novak Šagovnović, Supervisor for Special Supervision at National Bank of Serbia |
| 13:10 | GENERAL SPONSOR - PAYTEN Driving Payment Innovation: From Market Presence to Next-Generation Smart Terminals Julien Decoster, Deputy Chef Solution Offices, Castles Technology |
| 13:25 | GOLD SPONSOR - NATECH BANKING SOLUTIONS Next-Gen E-Wallets: Launch Fast, Stay Compliant, Win the Customer Dr. Miodrag Džodžo, Regional Director Balkans, Natech Banking Solutions Abstract: As digital wallets rapidly reshape retail banking and payments, financial institutions must balance speed-to-market with compliance and customer-centric design. From embedded AML and KYC controls to seamless onboarding and multi-use-case functionality, next-generation e-wallets must combine agility, regulatory alignment, and competitive user experience. This session highlights how banks can successfully launch and scale compliant wallet ecosystems that drive growth and customer loyalty. |
| 13:40 | PRACTICAL INSIGHTS Beyond APIs: Governance and Security in API-Driven Banking at OTP Bank Serbia Aleksandra Jerkan, Director, Digital Governance Directorate, OTP banka Srbija |
| 13:55 | EIM EIM One – A Single Platform for Complete Paperless Operations Zlatko Dubljanin, Executive Director and Co-Owner, EIM Abstract: An integrated system for document management, digital workflows, e-Delivery Notes, e-Invoicing, e-Archiving, qualified electronic signatures, remote contracting, system integrations, and additional enterprise applications. |
| 14:10 | ETRANET ETRANET SmartPOS vertical solutions – success stories (Loyalty, Passenger Transport, ECR, EV Charging…) Damir Lesničar, CEO & Founder, ETRANET Group |
| 14:25 | HUAWEI Huawei Anti-Ransomware Solution: Advanced Defense for Modern Threats Jelena Milošević, Enterprise Account Manager, Huawei |
| 14:40 | DAON Trust the Human: AI, Identity, and the New Banking Reality Bogdan Grudnicki, Sales Director East Europe, Daon Nikola Vojtek, PhD, Senior Engineering Manager, Daon |
| 14:55 | INSTITUTE FOR STANDARDIZATION OF SERBIA, Committee for Artificial Intelligence AI Between Innovation and Trust: How ISO/IEC 42001 Helps Organizations Manage AI Risks Vladan Pantović, PhD, Nikola Vojtek, PhD |
| 15:10 | Lunch Break Location: Dining Room Restaurant (Ground floor) Note: Available with Lunch voucher only. |
| 15:55 | CLOSING OF THE CONFERENCE |
PRESENTATIONS 2026
Wednesday, March 25th, 2026
- 0945 Kearney_The End of Lazy Profit_What Is the Future of Retail Banking
- 1000 Payten_How Close Can Payments Get to Merchants
- 1015 Banking Technology Award “Miša Mirković”
- 1020 Printec_Next-generation payment processing enabling real-time, scalable and secure card payments
- 1035 MASTERWORK AUTOMODULES_Intelligent cash management in digital era
- 1050 NEXI – Agentic Commerce_Technobnak 2026
- 1105 Mühlbauer_The Evolution of Personalization in the Banking Sector
- 1140 Payten_ATM, Go With the Flow!
- 1155 Vivex Group_Optimizing Cash Management through Digitalization and Automation
- 1245 Natech_TIPS Countdown_Real-Time AML for Instant Payments
- 1300 Solanteq_Building a Digital Product Layer on Top of Core and Processing
- 1315 Halcom_Banking Wherever Your Clients Are
- 1330 IMAVES_Building Operational Resilience
- 1345 ALEF_The Next Generation of Digital Onboarding and Security_Without Touching the Core Banking System
- 1345 Trust_Gateway_Technobank_2026
- 1400 Viber_From Chat to Transaction_The Data Behind Conversational Banking
- 1435 EURONET_Dandelion Payments the largest real-time, cross-border payments network in the world
- 1450 Comtrade_Finance Today Plan in Weeks, Not Months
- 1505 SETCCE BetrSign_From Trust to Practice_Digitalizing Finance with E-Signatures Through the Lens of User Experience
- 1520 SPARK ANALYTICS_Data Masking Unmasked_What is Behind Data Protection
Thursday, March 26th, 2026
- 0930 Ludwig Mallia_When Innovation Becomes Everyones Job_Innovation as a Leadership Mindset in Financial Services
- 1030 NCR Atleos_From hype to human value_Crafting the next generation of retail self-service banking
- 1045 MASTERWORK AUTOMODULES_Solutions for cash management transformation
- 1100 NEXI GROUP_Nexi MyDispute_Protecting Revenue. Elevating Experience
- 1115 Transaction Systems_From Evolution to Execution_Modern Infrastructure for Next-Level Retail Payments
- 1135 IMAVES_MIRA Solution for Risk Management Support
- 1310 Payten_Castles_Driving Payment Innovation_From Market Presence to Next Generation Smart Terminals
- 1325 Natech_Next-Gen E-Wallets_Launch Fast, Stay Compliant, Win the Customer
- 1340 IBM_OTP Bank_Beyond APIs_Governance and Security in API Driven Banking at OTP Bank Serbia
- 1355 EIM_EIM One – A Single Platform for Complete Paperless Operations
- 1410 ETRANET_ETRANET SmartPOS vertical solutions – success stories Loyalty Passenger Transport ECR EV Charging
- 1425 Huawei_Huawei Anti-Ransomware Solution Advanced Defense for Modern Threats
- 1440 Daon_Trust the Human AI, Identity, and the New Banking Reality
- 1455 INSTITUTE FOR STANDARDIZATION OF SERBIA_AI Between Innovation and Trust_How ISO/IEC 42001 Helps Organizations Manage AI Risks
WELCOME TO TECHNOBANK 2026
Organizers retain the right to change the Conference schedule without prior notice.
