Agenda for 2026

Wednesday, March 25th
08:30 Check-in (visitors registration)
08:30 25th Technobank's Hospitality & Refreshments
Location: Mezzanine (Exhibition floor)
09:00 25th Technobank Organizing and Programme Committee Address
09:25 OPENING ADDRESS:
ASSOCIATION OF SERBIAN BANKS
Dragan Nenić, Business Development Specialist, Association of Serbian Banks
09:40 GENERAL SPONSOR ADDRESS - PAYTEN
Branislav Popović, Sales Manager
09:45 KEYNOTE SPEAKER
The End of Lazy Profit: What Is the Future of Retail Banking
Branko Žibret, Partner & Managing Director, A.T. Kearney

Abstract:
As rates fall, net interest income stops doing the heavy lifting, forcing retail banks to win growth the hard way. At the same time, instant-payments mandates, DORA-driven cyber obligations, open-finance (FIDA) and industrialized fraud are turning “business as usual” into a real-time risk sport.
10:00 GENERAL SPONSOR - PAYTEN
How Close Can Payments Get to Merchants?
Mirko Kiso, Business Line Manager, Payten
10:15 TECHNOBANK BANKING TECHNOLOGY AWARDS
Banking Technology Award “Miša Mirković”
10:20 PLATINUM SPONSOR - PRINTEC
Next-generation payment processing: enabling real-time, scalable and secure card payments
Viorel Marculescu, Group Product Manager, Printec
10:35 PLATINUM SPONSOR - MASTERWORK AUTOMODULES
Intelligent Cash management in Digital era
Miroslav Vraneš, Business Development Director SEE, Masterwork Automodules
10:50 PLATINUM SPONSOR - NEXI GROUP
The Age of Agentic Commerce - A New Era of AI-Driven Shopping & Payments
Joonas Loueranta, Senior Director, AI & Agentic Commerce, Nexi Group
11:05 PLATINUM SPONSOR - MUEHLBAUER
Mühlbauer: The Evolution of Personalization in the Banking Sector
Aleksandra Petrovic, Regional Sales Manager, Mühlbauer
11:20 25th Technobank Networking Coffee & Snacks
Location: Mezzanine (Exhibition floor)
11:40 GENERAL SPONSOR - PAYTEN
ATM, Go With the Flow!
Milan Beljin, Account Manager, Payten
11:55 GOLD SPONSOR - VIVEX GROUP
Optimizing Cash Management through Digitalization and Automation
Nemanja Jovanović, CTO, Vivex Group
12:10 CEO FIRESIDE CHAT
The New Physics of Banking: How speed, specialization, and AI redefined the barrier to entry

Moderator:
• Boris Vujičić, Managing Partner, Black Pine Executive Consulting

Guest:
• Lav Odorović, CEO and co-founder, Relio AG
12:45 GOLD SPONSOR - NATECH BANKING SOLUTIONS
The TIPS Countdown: Real-Time AML for Instant Payments
Dr. Miodrag Džodžo, Regional Director Balkans, Natech Banking Solutions

Abstract:
With the rollout of TIPS and SEPA Instant across the region, banks are entering a new reality where transactions are processed in seconds, leaving no room for delayed or batch-based compliance controls. Instant payments require real-time AML screening, fraud detection, and decision-making without disrupting customer experience. This session explores how banks can adapt their AML frameworks to meet regulatory expectations, manage operational risk, and ensure secure instant payment processing while maintaining speed, accuracy, and full compliance.
13:00 PRIME SPONSOR - SOLANTEQ
Building a Digital Product Layer on Top of Core and Processing
Maria Samryakova, Business Development Manager, Solanteq
13:15 GOLD SPONSOR - HALCOM
Banking Wherever Your Clients Are
Filip Karadžić, Product Manager, Halcom
13:30 PRIME SPONSOR - IMAVES
Building Operational Resilience: How Modern Service Management Supports DORA Compliance in the Financial Sector
Zoran Habijan, CTO & Service Management consultant, Imaves
13:45 PRIME SPONSOR - ALEF DISTRIBUCIJA ADRIA
Trust Gateway: The Next Generation of Digital Onboarding and Security — Without Touching the Core Banking System
Marko Milošević, Solution Engineer – Infrastructure & Security, ALEF Distribucija Adria
14:00 RAKUTEN VIBER
From Chat to Transaction: The Data Behind Conversational Banking
Nikos Syrios, Senior Advertising Sales Manager CEE at Rakuten Viber
14:15 25th Technobank Networking Coffee Break
Location: Mezzanine (Exhibition floor)
14:35 PRIME SPONZOR - EURONET
Dandelion Payments the largest real-time, cross-border payments network in the world
Rok Dolinsek, Regional Manager, Ria Money Transfer
14:50 COMTRADE SYSTEM INTEGRATION
Finance Today: Plan in Weeks, Not Months
Bogdan Jelić, Business Development Manager, Comtrade System Integration
15:05 SETCCE
From Trust to Practice: Digitalizing Finance with E-Signatures Through the Lens of User Experience
Aljoša Jerman Blažič, CEO, SETCCE
15:20 SPARK ANALYTICS
Data Masking Unmasked: What’s Behind Data Protection?
Đorđe Parović, Technical Director & Partner, Spark Analytics
15:35 Lunch Break
Location: Dining Room Restaurant (Ground floor)
Note: Available with Lunch voucher only.
16:20 CLOSING OF THE FIRST CONFERENCE DAY
Thursday, March 26th
09:00 25th Technobank's Hospitality & Refreshments
Location: Mezzanine (Exhibition floor)
09:30 GUEST SPEAKER
When Innovation Becomes Everyone’s Job: Innovation as a Leadership Mindset in Financial Services
Ludwig Mallia, Head of Innovation, Bank Of Valletta - Malta
09:45 PANEL (powered by Payten)
Acquiring Market Trends

Moderator:
• Dušanka Tišma, Account Manager, Payten

Guests:
• Ljiljana Ahmetović, CEO, Shoppster
• Jelena Sekulović, Direktor sektora za platne kartice i digitalno bankarstvo, Banka Poštanska Štedionica a.d. Beograd
• Rada Savić, Head of Global Transactional Banking Directorate OTP
• Sanja Lakić, Rukovodilac Odjeljenja za razvoj digitalnih kanala NLB Banja Luka
10:30 PLATINUM SPONSOR - NCR ATLEOS
From hype to human value: Crafting the next generation of retail self-service banking
Neill Harris, Product Marketing Director, NCR Atleos

Abstract:
• As AI shifts from experimental to table stakes, retail banking faces an urgent challenge: distinguishing meaningful innovation from noise. This session explores how financial institutions (FIs) can move beyond theory to create tangible, customer-led experiences that deliver real value.
• We’ll examine the evolving dynamics of branches, digital channels, security and compliance pressures, and supplier ecosystems—highlighting where the industry must strike the right balance to progress responsibly.
• Through real-world examples and forward-looking insights, the session unpacks how FIs can lead with self-service, apply AI with purpose, and deliver secure, efficient and sustainable services across every touchpoint—from branch and ATM to the digital ecosystem.
10:45 PLATINUM SPONSOR - MASTERWORK AUTOMODULES
Solutions for cash management transformation
Miroslav Vraneš, Business Development Director SEE, Masterwork Automodules
11:00 PLATINUM SPONZOR - NEXI GROUP
Nexi MyDispute: Protecting Revenue. Elevating Experience
Narendra Varadarajulu, Mid Senior Product Manager in Payments Business, Nexi Group
11:15 PRIME SPONSOR - TRANSACTION SYSTEMS
From Evolution to Execution: Modern Infrastructure for Next-Level Retail Payments
Panos Chalkias, C.E.O., Central, South and East Europe, Transaction Systems
11:35 PRIME SPONSOR - IMAVES
MIRA Solution for Risk Management Support
Zoran Sikora, Risk Management Advisor, Next Invest
11:50 25th Technobank Networking Coffee Break
Location: Mezzanine (Exhibition floor)
12:10 PANEL (powered by BLINKING)
Transformation of Banking Products through Remote Contracting

Moderator:
Miloš Milovanović, Co founder and COO, Blinking

Guests:
Milka Čađo, Director of Product and Customer Relationship Management Division, Addiko Bank
Aleksandar Smiljković, Chief Innovation Officer, Raiffeisen Bank
• Nataša Katanić, Head of Normative Activities Division at National Bank of Serbia
• Milica Stanković, Supervisor for Special Supervision at National Bank of Serbia
• Novak Šagovnović, Supervisor for Special Supervision at National Bank of Serbia
13:10 GENERAL SPONSOR - PAYTEN
Driving Payment Innovation: From Market Presence to Next-Generation Smart Terminals
Julien Decoster, Deputy Chef Solution Offices, Castles Technology
13:25 GOLD SPONSOR - NATECH BANKING SOLUTIONS
Next-Gen E-Wallets: Launch Fast, Stay Compliant, Win the Customer
Dr. Miodrag Džodžo, Regional Director Balkans, Natech Banking Solutions
Abstract:
As digital wallets rapidly reshape retail banking and payments, financial institutions must balance speed-to-market with compliance and customer-centric design. From embedded AML and KYC controls to seamless onboarding and multi-use-case functionality, next-generation e-wallets must combine agility, regulatory alignment, and competitive user experience. This session highlights how banks can successfully launch and scale compliant wallet ecosystems that drive growth and customer loyalty.
13:40 PRACTICAL INSIGHTS
Beyond APIs: Governance and Security in API-Driven Banking at OTP Bank Serbia
Aleksandra Jerkan, Director, Digital Governance Directorate, OTP banka Srbija
13:55 EIM
EIM One – A Single Platform for Complete Paperless Operations
Zlatko Dubljanin, Executive Director and Co-Owner, EIM

Abstract:
An integrated system for document management, digital workflows, e-Delivery Notes, e-Invoicing, e-Archiving, qualified electronic signatures, remote contracting, system integrations, and additional enterprise applications.
14:10 ETRANET
ETRANET SmartPOS vertical solutions – success stories (Loyalty, Passenger Transport, ECR, EV Charging…)
Damir Lesničar, CEO & Founder, ETRANET Group
14:25 HUAWEI
Huawei Anti-Ransomware Solution: Advanced Defense for Modern Threats
Jelena Milošević, Enterprise Account Manager, Huawei
14:40 DAON
Trust the Human: AI, Identity, and the New Banking Reality
Bogdan Grudnicki, Sales Director East Europe, Daon
Nikola Vojtek, PhD, Senior Engineering Manager, Daon
14:55 INSTITUTE FOR STANDARDIZATION OF SERBIA, Committee for Artificial Intelligence
AI Between Innovation and Trust: How ISO/IEC 42001 Helps Organizations Manage AI Risks
Vladan Pantović, PhD, Nikola Vojtek, PhD
15:10 Lunch Break
Location: Dining Room Restaurant (Ground floor)
Note: Available with Lunch voucher only.
15:55 CLOSING OF THE CONFERENCE

PRESENTATIONS 2026

Wednesday, March 25th, 2026

Thursday, March 26th, 2026

WELCOME TO TECHNOBANK 2026

Organizers retain the right to change the Conference schedule without prior notice.